Auto attendant systems are automated phone systems that handle incoming calls and direct callers to the appropriate extensions or departments. They greet callers with pre-recorded messages and provide menu options for different services or departments. By allowing callers to select the desired option, auto attendant systems help route calls efficiently and reduce the need for manual call handling. They enhance call management, improve customer experience, and streamline call routing processes in businesses.
An auto attendant (also known as a virtual receptionist software) is a valuable component of many business phone systems. It acts as an automated operator, directing callers to the appropriate extensions or departments within an organization. Here are some notable auto attendant software solutions:
Ooma Office: A cloud-based voice and video solution suitable for businesses of all sizes. It offers a full suite of business phone features, including auto attendants.
RingCentral MVP: A cloud-based business communications solution with tools for messaging, video, and phone. It provides features like conferencing, auto-recording, and unlimited long-distance and local calling.
Dialpad: An AI-powered cloud communication platform that keeps teams connected and productive. It includes intelligent phone system features and integrates with other communication tools.
OnSIP Hosted: A cloud-based phone solution offering features like auto attendants and voicemail-to-email. It’s suitable for various industry verticals.
Additionally, here are some other auto attendant phone system software options:
PanTerra Streams
Crexendo
Twilio Voice
Vonage
RingEX
VirtualPBX
8x8 X Series
Switchvox Cloud
GoToConnect
Avaya UCaaS
Right choice depends on your specific business needs and preferences. Feel free to explore these options further to find the best fit for your organization!