Call recording software is a tool that enables businesses to record and store phone conversations for various purposes. It allows organizations to review and analyze customer interactions, ensure compliance with regulations, and provide training and quality assurance for their customer service teams. The software captures both inbound and outbound calls, stores them securely, and provides features such as search, playback, and transcription for easy retrieval and analysis of recorded calls.
If you’re looking for call recording software, there are several options available to suit your needs. Whether you’re recording interviews, keeping communication logs, or managing business calls, here are some top choices:
- ACR Call Recorder (for Android):
Features: Automatic call recording toggle, intuitive app interface, search recordings by contact, and auto-delete old recordings.
Pros: User-friendly, allows easy sharing of recordings, and helps manage storage space.
Cons: Manual recording requires an upgrade, doesn’t automatically back up recordings, and doesn’t record VoIP calls.
- Cube Call Recorder (for Android):
Best for recording VoIP calls.
Pros: Suitable for recording third-party calls, including VoIP calls.
Cons: Not specifically designed for other types of calls.
- Rev Call Recorder:
Best free call recorder app for US numbers.
Pros: High-quality recordings for US-based calls.
Cons: None specified.
- KeKu: Best for virtual numbers with extensions.
Pros: Ideal for recording calls with virtual numbers.
Cons: Not mentioned.
The laws regarding call recording vary between states and countries, so always ensure compliance and consider asking for consent before recording any calls.