Telecommunications management software (TEM) is a set of processes implemented by a company’s IT and finance departments to manage and optimize enterprise communication services. It encompasses both wired and mobile services, including data and voice usage. Let’s break it down further:
- Purpose: TEM solutions help organizations efficiently handle their telecom expenses and complex setups. For instance, consider an electrical repair company that equips its field electricians with mobile phones. A TEM solution can provide an overview of services, identify areas of potential financial loss, and offer suggestions for improvement.
- Key Functions:
Expense Management: TEM tools manage and reduce telecom expenses. They handle aspects like billing, contract negotiation, and inventory management.
Managed Mobility Services: These solutions assist in dealing with enterprise mobility, including inventory, ordering, and procurement.
Mobile Device Management (MDM): Some TEM solutions include features for managing mobile devices effectively.
- Signs Your Business Needs TEM:
Inefficient Expense Management: If your current approach isn’t effective, it might be time for TEM.
Time-Consuming Manual Processes: If managing expenses manually is becoming burdensome, consider TEM.
Accurate Recording Concerns: If you worry about proper expense recording, TEM can help.
Challenges in Tracking Voice, Data, and Internet Usage: TEM assists in monitoring usage across departments.
Difficulty Differentiating Business and Personal Use: TEM helps distinguish between employee usage types.
Frequent Invoice Processing: If invoice processing costs outweigh the bill amount, TEM can streamline the process.
Flexible Telecom Management for Mobile Workforce: TEM addresses wireless expenses, device procurement, and rate plan negotiations. Investing in TEM software can lead to cost savings and better management of your communication services!
Telecommunications management software plays a crucial role in efficiently managing and optimizing telecom operations. Here are some notable options:
Sakon: Sakon aims to help enterprises organize and understand their complete communications ecosystem. It offers features like asset tracking, billing, contract negotiation, inventory management, and reporting.
Clearview: Streamlining voice, wireless, and data management,Clearview provides 5-star service for businesses with annual spend exceeding $500,000. Key features include asset tracking, billing, contract negotiation, and usage analytics.
Microcall: This unified call analytics solution performs call accounting and usage analysis across various voice platforms.
Spenza: An innovative B2B “Telecom as a Service” platform, Spenza provides comprehensive mobile connectivity solutions for mid-sized enterprises. It covers asset tracking, billing, contract negotiation, and more.
Motus: The Motus Platform ensures fair, accurate, compliant, and secure reimbursement programs for mixed-use assets. It includes features like asset tracking, billing, contract negotiation, and inventory management.
Rev.io: Rev.io offers cloud-based billing, CRM, usage, and taxation solutions for communications, MSPs, and IoT/wireless service providers.
brightfin: brightfin helps save IT dollars, enhances IT workflows, and provides transparency across mobile, fixed, and cloud expenses.
Remember to explore these options further to find the one that best suits your telecom management needs!